# User support guide To assist you in handling user questions or requests, here are a few common problems that have been encountered over the years, and how to solve them (please add if any new ones come up!) ## Networking ### User cannot delete Neutron network Usually this is because the user does not understand the dependency-order of all the Neutron abstractions. In order to delete a network, one first must remove its subnets from any routers, then delete the subnets, and finally delete the network. It is such a common operation that python-chi maintains the [`nuke_network`](https://python-chi.readthedocs.io/en/latest/modules/network.html#chi.network.nuke_network) helper. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://chameleoncloud.gitbook.io/chi-in-a-box/operations/user-support-guide.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.