Runbook Template

Summary: Short description of what alert means

Consequences: Short description of symptoms of error, what users could expect to experience, etc.

Possible causes

List possible causes and their mitigations, e.g.

One possible cause: Try doing X. If it fails, it means that there is a problem with Y. This can be fixed by doing the following:

  1. Restart the Z service.

  2. Update configuration on host 1 and 2.

  3. Check to see if X works again. If it does not, try getting help.

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