Cron Job No Recent Success

Summary: A periodic cron job has not had a successful run recently.

Consequences: Periodic jobs serve many purposes so the impact depends on the job, though typically is limited in user impact. Most jobs are responsible for cleaning up testbed state; over time if these jobs are left failing, users may experience nodes that cannot be provisioned. Jobs are also involved in creating backups of data, and if they stop working, the ability to restore from backups diminishes.

Possible causes

Authentication errors: Many jobs interface with OpenStack APIs, and user a special user for this. If this user is changed or disabled, jobs can fail.

  1. Try running the failing job manually (see its entry via crontab -l) to see what type of error is generated. If it is an authentication error, see if the user (defined as the hammers_openstack_user var) is disabled/missing.

Runtime error: A job may encounter input is unfamiliar with. The code for the job will have to be fixed; an issue should be raised for this.

Job-specific runbooks


If the sync is running for a while but then encounters a 401 unauthorized error, it can be because the service account's token has too short of an expiration. The current configured TTL is in the configuration for the "user-group-import" client in the master Keycloak realm as an advanced setting (Access Token Lifespan).

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